Privacy Policy

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QuikOn Application is developed by QuikOn Finserv Private Limited, a company incorporated under the Companies Act, 1956 with its registered office on 8/3/720/6, 4th Floor, Aashery Heights, Sri Nagar Colony, Yellareddy Guda, Ameerpet, Hyderabad, Telangana, India, 500073. This policy describes how QuikOn and its Affiliates/Entities/Subsidiaries/Associates, including but not limited to QuikOn Finserv Private Limited, (collectively “QuikOn, we, our, us” as the context may require) collect, store, use and otherwise process your Personal Information through QuikOn website, QuikOn Application, m-site, chatbot, notifications or any other medium used by QuikOn to provide its services to you (hereinafter referred to as the “Platform”). By downloading and using QuikOn, visiting the QuikOn website, providing your information or availing of our product/services, you expressly agree to be bound by this Privacy Policy and the applicable service/product terms and conditions. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and protecting your personal information.

This privacy policy is entitled and concerned in accordance with the collection, use, storage, transfer, and disclosure of personal information, means and includes all the information that can be linked with one’s individual profile, sensitive information (information which requires heightened security measures), both, hereafter referred as personal information, excluding data that’s available on public domains. If you do not agree with this privacy policy, please do not use or access our Platform.

This Privacy Policy applies to all of the products, services and websites offered by QUIKON. Sometimes, we may post product specific privacy notices or Help Centre materials to explain our products in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at

Information we collect and how we use it for our QUIKON.

Information Collection:

We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information that is relevant and absolutely necessary for providing the services requested by you and continually improving the QuikOn Platform.

Personal and Sensitive Personal Information collected includes but is not limited to:

  • Name, age, gender, photo, address, phone number, e-mail id, your contacts and nominee details
  • OTP sent to you by your bank orQuikOn
  • Balance, transaction history and value, bank account details, wallet balance, investment details and transactions, service or transaction-related communication, part of your card details for the smooth transaction using QuikOn or any of the services
  • Your device information and cookies or similar technologies that may identify your browser/QuikOn Application and plug-ins, time spent, IP address and location

 

We and our service providers or business partners might also collect your personal information from third parties or information made publicly available, including third-party and financial history, for the purposes of verifying and authenticating a transaction you’d place on the QuikOn Platform. This is made to prevent fraudulent actions and suspicious transactions or to comply with court judgements and bankruptcies from credit reference and fraud prevention agencies.  

 

Information may be collected at various stages of your usage of the QuikOn Platform, such as:

  • visiting QuikOn Platform
  • registering on QuikOn Platform as a “user” or “merchant” or any other relationship that may be governed by terms and conditions listed on QuikOn Platform
  • Fund Transactions on the QuikOn Platform
  • accessing links, e-mails, chat conversations, feedback, notifications sent or owned by QuikOn Platform and if you opt to participate in our occasional surveys
  • while applying for career opportunities with QuikOn

Terms and use of personal information:

QuikOn may process your Personal Information for the following purposes:

  • creation of your account and verification of your identity and access privileges
  • provide you access to the products and services being offered by us, merchants, affiliates, subsidiaries, associates, or business partners
  • To process payments on your behalf and your instructions; communicate with you for your queries, transactions, and/or any other regulatory requirement.
  • to authenticate a transaction request; validate a standing instruction for a Systematic Investment Plan, or confirm a payment made via the services
  • enhancing your user experience in various processes/submission of applications/availing of product/service offerings by analysing user behaviour on an aggregated basis;
  • to monitor and review products/services from time to time; customise the services to make your experience safer and easier, and conduct audits
  • to inform you about online and offline offers, products, services, and updates; customising and improving your experience by marketing, presenting advertising, and offering tailored products and offers
  • to resolve disputes; troubleshoot problems; provide technical support and fix bugs; help promote a safe service
  • to identify security breaches and attacks; investigate, prevent, and take action on illegal or suspected fraud or money laundering activities and conduct forensic audits as part of internal or external audits or investigations by QuikOn or government agencies located within India or outside the Indian jurisdiction
  • to meet legal obligations

While we may also process your Personal Information for other legitimate business cases, we ensure to take appropriate steps to minimise the processing to the extent possible, making it less intrusive to your privacy.

 

Information Sharing and Disclosures

Your personal information is shared per the applicable laws after following due diligence, analysing the recipient’s privacy practices and policies, and rapport with the purposes set out in our policies. Personal information is shared only after the recipients adhere to similar or ne less stringent privacy practices of QuikOn. 

 

We may share your Personal Information in the course of your transaction with different categories of recipients such as business partners, service providers, merchants, affiliates, associates, subsidiaries, legally recognised authorities, regulatory bodies, financial institutions, and internal teams such as marketing, security, investigation team etc.

Personal Information will be shared, as applicable, on a need-to-know basis, for the following purposes:

  • for enabling the provision of the products/services availed by you and facilitating the services between you and the service provider, as requested
  • for complying with applicable laws as well as meeting the Know Your Customer (KYC) requirements as mandated by various regulatory bodies, whose regulated service/product you opt for through our services/Platforms
  • for completing a payment transaction initiated by you on a merchant site, where based on your instructions, the merchant requests to fetch your Personal Information from us
  • if it is required by financial institutions to verify, mitigate or prevent fraud or to manage risk or recover funds following applicable laws/regulations
  • for services related to communication, marketing, data and information storage, transmission, security, analytics, fraud detection, risk assessment and research
  • enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public
  • if required to do so by law or in good faith, we believe that such disclosure is reasonably necessary to respond to, court orders, or other legal processes
  • with the internal investigation department within QuikOn or agencies appointed by QuikOn for investigation purposes located within or outside the Indian jurisdiction
  • should we (or our assets) plan to merge with, or be acquired by any business entity, or re-organisation, amalgamation, restructuring of our business than with such other business entity

While the information is shared, QuikOn ensures that the processing is carried out only on behalf of QuikOn, and this policy applies to the extent possible.

Storage and Retention

To the extent applicable, we store Personal Information within India and retain it per applicable laws and for a period no longer than it is required for the purpose for which it was collected. Once the Personal Information has reached its retention period, it shall be deleted in compliance with QuikOn’s retention and data deletion policy.

Reasonable Security Practices

QuikOn is an entity that has deployed technical and physical security measures to safeguard users’ Personal Information and Sensitive Personal Information. However, we understand that no security system is impenetrable as effective as our security measures are. Hence, as part of our reasonable security practices, we undergo strict internal and external reviews to ensure appropriate information security encryption or controls are placed for data in motion and data at rest within our network and servers. We have provided multiple levels of security to safeguard the QuikOn Application by login/logout option and QuikOn Application lock feature (“Enable Screen Lock”) that you can enable. In addition, we have preventive controls implemented to ensure you use the QuikOn Application on your device. The same login credentials cannot be used on a different device without any additional authentication/OTP.

Your Consent

We process your Personal Information with consent. By using the QuikOn Platform or services and/or by providing your Personal Information, you consent to the processing of your Personal Information by QuikOn in accordance with this Privacy Policy. If you disclose to us any Personal Information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Personal Information Access and Rectification

You can access and review your Personal Information shared by you by logging in to QuikOn Platform using your secure login credentials and may also place a request for updating your Personal Information by writing to us. QuikOn may need to request specific information from you to confirm your identity and ensure authentication to update your personal information correctly. This is a security measure to ensure that Personal Information is not disclosed to anyone who does not have a right to receive it or is not incorrectly modified.

In the case where you need any further information specific to the product/ services that you are availing of or our use of your Personal Information, we request you to read through the Terms and Conditions specific to the product/service, which is easily accessible through the QuikOn Platform. For seeking any further information on the same, you can write to us at the details mentioned in the ‘Contact Us’ section of this policy.

Children Information

QuikOn never knowingly collects or solicits information from children under age 18 to use our platform, which is availble to persons who can form a legally binding contract under the Indian Contract Act, 1872. Therefore, if you're under the age of 18 years, you must use the platform or services under the supervision of your parent, legal guardian, or any responsible adult.

Changes to Policy

Since our business changes constantly, so will our policies. At our sole discretion, we reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time without any prior written notice to you. We may, however, reasonably endeavour to notify you of the changes. It is your responsibility to review the Privacy Policy periodically for updates/changes.

QUIKON reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between QUIKON and any user visiting the QUIKON website or providing identifying information of any kind.

DND Policy

If you wish to stop any further sms/email alerts/contacts from our side, all you need to do is to send an email: - support@quikon.in with your mobile numbers and you will be excluded from the alerts list.

Contact Us

In case you have any questions or concerns regarding the processing of your Personal Information or this Privacy Policy, you may write to us using this link Office Location: 8/3/720/6, 4th Floor, Aashrey Heights, Sri Nagar Colony, Yellareddy Guda, Ameerpet, Hyderabad, Telangana, India, 500073.
Call: 1800-121-2314
https://quikon.in/support