accessing and using the
QuikOn app, you are deemed to agree to the
applicable or will apply to your use of QuikOn app.
reserves the right to modify the terms and conditions without giving YOU any prior
notice. Your use of QuikOn following any such modification constitutes your agreement to
follow and be bound by the terms as modified. Any additional terms and conditions,
disclaimers, privacy policies and other policies applicable in general and/ or to
specific areas of this website/app, QuikOn or a particular service are also
app supports refunds in the event it meets the criteria that have been specified for the
relevant use cases. QuikOn is committed to initiating the refund process within 48
hours. However, once the refund is initiated, please note that banks take 5 working days
to process the refund. After that, the refund will be processed, and the money will be
credited to the user’s Bank. In all cases, you will be able to check the refund
status with our support team with the help of the transaction ID. The refund criteria
for the specific use cases are as follows:
is the responsibility of the receiver/payee to provide the correct details for the
money to be credited into the bank account. Once the money is credited to the bank
account, refunding the amount to the user’s bank account will follow bank
have sent money to one of your contacts, QuikOn will refund the money to you according
to the following scenarios –
- The receiver/payee has not
registered with QuikOn within 5 working days of the date from which the transaction
has been initiated (OR)
- The receiver/payee, who is a
registered QuikOn user, has not specified a Bank account for the money to be
credited to within 5 working days of the date from which the transaction has been
- The receiver/payee has specified
an invalid bank account to QuikOn, due to which the money transfer to the
receiver’s bank failed.
- If the transaction is
failed/pending, the amount is debited from your bank account. The registered users
need to share the transaction details, ID with our customer care contact info
mentioned below in Point 5 of this policy for the refund initiation
- In the event YOU erroneously
send a payment to a wrong party or have sent payment for a wrong amount, QuikOn
shall have no liability in this regard, and your only recourse will be to contact
such third party to whom such payment was sent and seek a refund (if any). QuikOn
will not refund or reverse a payment erroneously made by YOU.
- QuikOn will not be responsible
for recovering the money if the account holder initiates a fund transfer to an
unintended or incorrect account.
- The USER is responsible for the
accuracy and authenticity of the instructions provided to QuikOn. The same, in the
form and manner prescribed by QuikOn, shall be considered sufficient to operate the
said facility. QuikOn shall not be required to independently verify the
instructions. QuikOn has no liability if it does not or cannot stop or prevent the
implementation of any payment order issued by the USER. Once the USER issues a
payment order, the same cannot be subsequently revoked by the
instructions, requests, directives, orders, directions entered by the USER are based
upon the USER’s decisions and are the sole responsibility of the
Refund at Merchant/Local service provider
- QuikOn supports both partial and
full refunds for purchases made at QuikOn enabled merchant/local service provider
stores only if the original transaction was initiated using the QuikOn payment
platform. While the functionality is supported, the refund process & policy is
governed by the merchant’s/Local service provider store return/refund policy.
If the merchant/local service provider initiates the refund, it will go through the
process specified in the top section of the page.
- Any payment made erroneously by
the USER to any merchant establishment or any erroneous transfer to any person/local
service provider stores shall not be refunded to the USER by QuikOn in any
How to Apply For a refund?
call us at our Customer care number 040-40054455 or write us at firstname.lastname@example.org
pertaining to your query in detail. We will try to resolve your query as early as
How much time entails getting a
receive your call or email, we initiate your request instantly. It will take 5 working
days to process the refund request. Once the refund is successfully done, you shall be
notified about the same via mail at support@QuikOn.in
- If the Customer leaves the QUIKON before they complete their service
period, there shall be no entitlement to a refund of paid service fees.
- Refunds, if applicable, at the discretion of the Management, will only be made to the
debit/credit card used for the original transaction. For the avoidance of doubt nothing
in this Policy shall require the QUIKON to refund the Fees (or part
thereof) unless such Fees (or part thereof) have previously been paid.
keep reviewing our refund policies periodically as we add new features. We request you
to visit this page often for updates.